Privacy Policy

The privacy information described below is part of this Agreement. We respect the privacy of our online visitors. Hill’s Pet Nutrition Pty Limited ("Hill’s") is bound by the Privacy Act 1988 (Cth) ("the Privacy Act") and the National Privacy Principles ("NPPs").

The Privacy Act describes "Personal Information" as any information or opinion, whether true or not, and whether recorded in a material form or not, about an individual whose identity is apparent or can be reasonably ascertained from the information or opinion.

The Privacy Act sets out the minimum standards for dealing with personal Information in Australia. Hill’s is committed to complying with the terms of the Privacy Act and to following the NPPs where applicable.

We collect personal information on or through this site only when it is voluntarily offered by you. For example, we collect personal information to respond to visitor questions and comments about us and our products and services, to mail e-newsletters and to contact winners of contests and promotions.

Our site sometimes includes sweepstakes or other promotions that we are offering or are offering jointly with another company, and we may allow you to enter electronically in some cases. If that occurs, we will use the information you provide for the purpose of conducting the promotion (for example, to contact you if you have won) and with your consent, to offer you products and services of ours and our joint sweepstakes sponsors.

In addition, we may also collect demographic and other data for market research, advertising and promotional purposes.

Where you "opt in" we may use your personal information to send you notifications about special offers, product news and other communications in the future.

If requested information is not provided we may not be able to address or deal with your communication with us in the way you expect. For example we may not be able to respond or deal with your enquiry, assess your application, enter your entry in a promotion, or send you requested information as applicable.

We may provide the personal information you provide to us to related companies, joint promoters of promotions and/or third parties such as service providers who assist us in operating this website or assist us to provide the information and/or services we are providing to you or who provide professional advice to us. These external service providers are under a duty to us to maintain the privacy of your information and we only disclose your personal information to them to the extent necessary for them to perform the services we have requested.

In certain circumstances Hill’s or a related company may be required by law to report personal information you provide to us.

Sharing this information in the ways described above may involve the transmission of personal information overseas. By submitting personal information on this website, you consent to the overseas transmission of your personal information.

We maintain strict standards and procedures to prevent unauthorised access to your personal information and ensure correct use of information. We will use all reasonable endeavours to protect your personal information from misuse and loss and from unauthorised access, modification or disclosure. Personal information will be de-identified or destroyed when no longer required by us.

You can access and update personal information Hill’s holds about you by contacting us during ordinary business hours. We will allow you access unless we consider that there is a sound reason under the Privacy Act or other relevant law to withhold the information. If we refuse to provide you with access or correct the personal information held about you by us, we will provide reasons for such refusal. If Hill’s and you disagree about whether the information is accurate, complete and up-to-date, you can request us to associate with the information a statement claiming that the information is not accurate, complete or up-to-date and we will take reasonable steps to do so.

Any non-personal information, communications and material you send to this site or to us by E-mail are on a non-confidential basis. We are free to use and reproduce any such information freely, and for any purpose whatsoever. Specifically, we will be free to use any ideas, concepts, know-how or techniques contained in such information for any purpose, including developing, manufacturing or marketing products. Any information you send to this site must be truthful, not violate the rights of others and be legal.

Like many other companies, we use "cookie" technology, where our servers deposit special codes on a visitor's computer. This information helps us determine in the aggregate the total number of visitors to the site on an ongoing basis and the types of Internet browsers (e.g., Netscape Navigator or Internet Explorer) and operating systems (e.g., Windows or MacIntosh) used by our visitors. This information is used to enhance your on-line visits.

We may modify this policy at any time, in our sole discretion and all modifications will be effective immediately upon our posting of the modifications on this site. Unless we specifically provide otherwise, this policy only applies to this site and our online activities, and does not apply to any of our other websites or any of our offline activities.

If you have any questions or complaints regarding the way Hill’s has handled your personal information, or you wish to access or update your personal Information, please contact The Privacy Officer, Hill’s Pet Nutrition Pty Limited, P O Box 1003, Macquarie Park, NSW, 1670 or go to Contact Us to submit your enquiry online. Once the Privacy Officer has received your enquiry the Privacy Officer will respond to it as promptly as possible. There are certain circumstances where access may be denied and if any of these circumstances apply, the Privacy Officer will notify you accordingly.

THE PERSONAL INFORMATION WE COLLECT AND HOW WE USE IT

By 'personal information' we mean names, addresses, email addresses, job experience and history and any other personal information you voluntarily provide about you and your skills and interests. This information will be used to evaluate your qualifications for available positions and possibly to contact you for further information. By submitting your personal information to us you acknowledge and agree that the information you submit is complete and correct to the best of your knowledge. If you do not provide requested personal information or provide false information via this website in or during the application process your application may be rejected or terminated.

Unsuccessful job applications may be retained for up to [insert] months and then permanently destroyed. If you do not want us retaining your personal information, please contact us the Privacy Officer and we will destroy your application.

CONSENT & AUTHORISATION

By submitting your personal information to us via the Careers section of our web site, you consent to us and/or our authorised agents undertaking a background investigation including, but not limited to a criminal background check, reference checks, verification of any information you have provided, and you authorise all companies, businesses, educational institutions, persons, law enforcement agencies, courts and former employers to release information they may have about you.

DISCLOSURE OF PERSONAL INFORMATION

We may share the personal information you provide to us to our related companies, professional advisers and/or to third parties such as service providers who assist us, for example database administrators, or recruitment agents who assess your suitability for available positions or who offer professional advice to us. This may involve the transmission of your personal information overseas. By submitting your personal information to us you consent to the transmission of your personal information overseas.

In certain circumstances we or a related company may be required by law to report personal information you provide to us.

SALE OF OUR BRANDS OR BUSINESS

In connection with the sale of one or more of our brands or a part of our business to a different company, we reserve the right to transfer your personal information to a new owner that agrees to comply with the National Privacy Principles.

YOU MAY ACCESS AND UPDATE PERSONAL INFORMATION

If you wish to access or update your personal information please contact The Privacy Officer, Hill’s Pet Nutrition Pty Limited, P O Box 1003, Macquarie Park, NSW, 1670 or go to Contact Us to submit your request online. Once the Privacy Officer has received your request the Privacy Officer will respond to it as promptly as possible. We may modify this statement at any time, in our sole discretion and all modifications will be effective immediately upon our posting of the modifications on this site. Unless we specifically provide otherwise, this privacy statement only applies to this site and our online activities, and does not apply to any of our other websites or any of our offline activities.

NOTE TO PARENTS AND CAREGIVERS

We care about the privacy of children. We recognize that children's use of the Internet and E-mail raise special concerns regarding privacy and security of information.

We remind and encourage all parents to check and monitor their children's online activities. Help us protect the privacy of your children by ensuring that they never send E-mail or submit personal information on this site or any other without your permission.
For your children's enjoyment, we also link to other sites. We are not responsible for those other sites, and we advise you to check their privacy policies as well.

PROCEDURE FOR MAKING CLAIMS OF COPYRIGHT INFRINGEMENT

We respect the intellectual property of others, and we ask you and all of our site users, affiliates, licensors and suppliers to do the same. If you believe that your copyrighted work has been copied and is accessible on this site in a way that constitutes copyright infringement, you may notify us by providing our copyright agent with all of the following information:

The electronic or physical signature of the copyright owner, or the person or entity authorised to act on behalf of the copyright owner.
A specific description of the copyrighted work claimed to be infringed.
A specific description of the claimed infringing activity (including the specific web page address on this site).
A specific description where the original or an authorised copy of the copyrighted work exists (including, for example, a specific web page address not on this site).
Your name, address, telephone number and e-mail address.
A written statement by you that you have a good faith belief that the disputed use is not authorised by the copyright owner, the person or entity authorised to act on behalf of the copyright owner, or the law.
A written statement by you, made under penalty of perjury, that all of the above information is accurate, and that you are the copyright owner or the person or entity authorised to act on behalf of the copyright owner.

Our agent for notices of claims of copyright infringement on this site may be reached as follows: Lee Holtry, Chief Marketing Counsel, Hill's Pet Nutrition, Inc. 400 SW 8th Street, Topeka, KS 66603, (785)368-3664, or go to Contact Us to submit your inquiry online.